Entries by

Major upgrade for Voice Reminders service

We’re pleased to announce that the upgrade is now official. Key improvements are the new API and increased flexibility of call paths. With the new API, customers can integrate our solution into their own services, enabling them to monitor the steps their debtors are taking.    Moreover, with the increased flexibility of call paths, we’re […]

Explained: 3D Secure 2 (3DS2)

The more you sell online, the more opportunities there are for fraudsters. Luckily, there are measures you can take to protect your customers and secure your revenue. One of these measures is 3DS2. Unfortunately, 3DS2 isn’t a one-stop-shop solution. While offering fraud protection, it also diminishes customer experience and curbs revenues. 3DS First introduced in […]

Introducing SMS Dashboard

Collectmaxx, our reminder & dunning solution, already offers a dashboard overview of outbound calls. Today we present the SMS dashboard. If you are using SMS scripts you can find insights in our new dashboard.     In this overview, you can see the total amount of created, failed and delivered events of the current day. […]

Explained: Strong Customer Authentication (SCA)

Strong Customer Authentication is part of the revised Payment Services Directive (PSD2) that came into force in 2018. PSD2 outlines that payments are to be made more secure and that platforms need to be open for integration with third parties. SCA specifically, refers to the way in which payments are made more secure.  By the […]

Explained: Revised Payment Services Directive (PSD2)

The European Union’s Revised Payments Services Directive (PSD2) has many purposes. PSD2 aims to improve the European payments industry by promoting healthy competition and increasing the participation of non-banks. The directive provides protections by facilitating the harmonization of rights and obligations of consumers and payment providers across the European Union. It also aims to empower […]

New Currencies added to our Reminders platform

As European companies continue to expand beyond their own borders, the ability to ‘speak the same currency’ becomes more important. We’ve recently added new currencies to our Reminders platform. Your customers can now use the Czech Crown and US Dollar in their forecasts, reports, quotes and other currency fields. The US Dollar can be used […]

Alphacomm introduces prepaid top-up via Alexa

ROTTERDAM, 14 May 2020 – Alphacomm launches prepaid top-up via Alexa voice assistants. The innovative service is being offered through its licensed reseller Alphacomm Solutions. The new top-up channel enables customers to purchase mobile credit by stating voice commands. With top-up via Alexa, Alphacomm introduces a new level of convenience in the prepaid industry. Top-up […]

Understaffed Call centres?

We offer you a solution for less calls at the same time Most emails and SMS with pay links are being sent at the same time in the morning. For some companies, this comes paired with a lot of calls with questions from customers. Taking into account COVID-19, some call centres are understaffed. This can […]

New payment method: Carte Bancair

Are you active in France and do you want to offer your French customers an optimal payment experience? Then you can not do it without Carte Bancaire. Carte Bancaire has more than 60 million cardholders Carte Bancaire is the most used payment method in France. Before Carte Bancaire it was called Carte Bleue. The payment […]

We are still open for business | A message from our CEO

Dear all, I hope this message finds you well. In these uncertain times, we are still here to serve you, our friends and partners. Over the weekend, we made the decision to close our offices and ask our teams to work from home. However, though our doors may be shut, our lines are still open. […]