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Understaffed Call centres?

We offer you a solution for less calls at the same time

Most emails and SMS with pay links are being sent at the same time in the morning. For some companies, this comes paired with a lot of calls with questions from customers. Taking into account COVID-19, some call centres are understaffed. This can cause a problem for all the incoming calls from customers.

So we offer you a solution. We can configure your campaigns to spread the sending of emails/SMS over the day, instead of sending them all at the beginning of the day. This will result in customer calls being spread throughout the day and your call centres will be able to answer all of your customers’ questions.

If you are interested in this solution please contact us, and we will arrange it for you.

 

Are you already an Alphacomm customer?

You can check your current Delivery times as follows: Go to the Scripts overview page and click on the script name. Then open the PayMail or SMS tab. There you can view the “Delivery time start“ and “Delivery time end“ settings.

Note: Only people with the manager role can view the configuration of campaigns.

New payment method: Carte Bancair

Are you active in France and do you want to offer your French customers an optimal payment experience? Then you can not do it without Carte Bancaire.

Carte Bancaire has more than 60 million cardholders

Carte Bancaire is the most used payment method in France. Before Carte Bancaire it was called Carte Bleue. The payment card is still popularly known as Carte Bleue.

Carte Bancaire is a Visa-branded debit card and is the most popular payment method in France. This is evident from the fact that Carte Bancaire has more than 60 million cardholders, which makes the payment card indispensable for an entrepreneur. This popular payment card is issued by all major French banks. Half of all payment cards are suitable for making online payments. This concerns all Carte Bancaire cards on which the “Verified by Visa” logo can be found.

Carte Bancaire is now added to our payment methods and all customers with these payment cards can pay securely online through our 130R Platform.