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New payment method: Tikkie

Alphacomm now offers Tikkie as payment method to all partners and customers based or operating in the Netherlands.

What is Tikkie?

Tikkie is a peer-to-peer payment service that allows people and businesses to request payments from others. Since it’s launch in 2016, the app has become so popular that the word ‘Tikkie’ is now synonymous with the term ‘payment request.’ When someone owes you money, you send them a Tikkie.

In the Netherlands, Tikkie is basically the easiest way to ‘go Dutch’ after a night on the town with friends. However, as the service grew in popularity, so did the use cases. Nowadays Tikkie is also a perfect payment method for businesses of any size. 

Payment requests made easy

Tikkie is a payment method that is available as part of our Paymaxx solution, but can also be integrated into our Collectmaxx (dunning) and Checkmaxx (ecommerce) solutions. 

For example, integration with Checkmaxx, our end-to-end ecommerce solution, allows for the use of Tikkie as a payment method when buying prepaid phone credit, digital (gaming) vouchers or any other high-risk digital goods. This is perfect for families with young children. When kids run out of prepaid credit, they can initiate the order themselves and have their parents finalize the payment by sharing the Tikkie. 

Similarly, when integrated with Collectmaxx, if someone is in payment arrears and has an invoice they can’t afford, they can forward the amount owed, as a Tikkie, to a friend or relative who is willing to help them out.  

But the use cases don’t end there. Paymaxx, Collectmaxx and Checkmaxx customers, regardless of vertical, will benefit from the implementation of this incredibly useful payment method within their checkout process.

How to use Tikkie at checkout

In the video below, we illustrate the checkout process when Tikkie is chosen as payment method within Checkmaxx. 

The user specifies which phone number to top-up and the amount of the top-up. Next, the user selects payment method to use. In this case, that’s Tikkie. After choosing Tikkie, the option is presented to share the payment with the person who will make the actual payment. 

Sharing can be done via any communication app on the user’s device. From messaging apps like WhatsApp to Messenger to social media platforms, email and SMS. Moreover, a friendly text is included, so the recipient always informed regarding the goal of the payment and the amount requested. The included text can be customized by the user before sending. 
For more information, contact Lourens Badenhorst. As the Checkmaxx Product Owner at Alphacomm, he is looking forward to helping you with any questions you might have.

Checkmaxx – Maximize profit for high risk digital goods

With Checkmaxx, resellers can offer companies that sell high risk digital goods & services an end-to-end e-commerce solution that increases revenue and boosts customer loyalty. 

In this series, we introduce our services and explain the ins and outs including what they can do for your customer’s businesses. 

 

What is Checkmaxx?

Checkmaxx, is a powerful tool that increases revenue and boosts customer loyalty for companies that sell high risk digital goods & services; from telecom, gaming and gift cards to prepaid credit cards. 

When it comes to customer retention, Checkmaxx is unmatched. Our focus on providing easy, user-friendly experiences makes Checkmaxx the ideal platform for companies looking to increase their revenue by reducing customer churn. In addition to making the online purchase of digital goods a secure and seamless process, Checkmaxx allows businesses to further increase customer engagement and loyalty by offering incentives like exclusive content, discounts and rewards in ways that cannot be done in brick & mortar stores.

Checkmaxx use cases 

Each business has its own unique set of challenges. Similarly, their customers also have their preferences which can differ by product category or user demographics. Checkmaxx is a flexible solution that can suit various business and consumer needs, regardless of industry, whether it’s gaming, mobility & transport, mobile top-up, energy, entertainment, gambling, online shopping or digital gifting. 

The following are examples of use cases for which Checkmaxx can be implemented:

  • Vouchers, gift card and game cards 

For businesses selling redeemable codes, it is important that users order their vouchers, gift cards or game cards as easily as possible and receive them in the most convenient manner as well. Checkmaxx’s voucher delivery options include SMS, e-mail as well as webpage, app, IVR, smart speakers, social delivery (sent via picture or video) and chatbot conversations. 

  • Direct top-up

This is when the end user buys prepaid credit or tops up a prepaid credit card, and the value is directly added to the user’s balance. Direct top-up can be implemented via various channels, including webpage, mobile app, smart devices like Alexa or Google Home, by having users scan a QR code, via IVR menus and even through a conversation with a (WhatsApp) chatbot.  

  • Automatic top-up

For many users, it’s useful to just place a standing order for recurring top-ups. This way, they wouldn’t need to go through the process of topping up whenever they ran low on credit. For businesses, e.g. mobile operators, this means they can have prepaid users become more postpaid-like. Users can set up recurring top-ups in various ways:

  • MRC: Monthly recurring
  • DOM: Day of the month
  • Low balance: If balance sinks under x-euro, then top-up with y-euro

Checkmaxx features and add-ons

As a reseller, you’ll be able to offer your customers, easy, user-friendly online checkout experiences that convert as well as first-class technical support for issues and feature requests.

We offer both resellers and their customers a top-notch dashboard for access to data like conversion ratios, new and returning customers, channel, average product value and more.

As a fully customizable solution, Checkmaxx can also be enhanced with:

  • Secure payment processing
  • Anti fraud protection
  • Detailed business intelligence reporting
  • Marketing Tools
  • Single Sign-On (SSO) options
  • Industry-specific user experiences

Trusted by leaders

Our solution is trusted by the world’s leading brands. Congstar, Deutsche Bank, Deutsche Telekom, T-Mobile, KPN, Telefónica, China Telecom, O2, Ortel, Tesco and Vodafone are successfully using Checkmaxx in select markets.

More information on Checkmaxx?

For more information on Checkmaxx, feel free to contact Lourens Badenhorst. As the Checkmaxx Product Owner at Alphacomm, Lourens is looking forward to helping you with any questions you might have regarding our top-up platform. 

Updates

New payment method: Carte Bancair

Are you active in France and do you want to offer your French customers an optimal payment experience? Then you can not do it without Carte Bancaire.

Carte Bancaire has more than 60 million cardholders

Carte Bancaire is the most used payment method in France. Before Carte Bancaire it was called Carte Bleue. The payment card is still popularly known as Carte Bleue.

Carte Bancaire is a Visa-branded debit card and is the most popular payment method in France. This is evident from the fact that Carte Bancaire has more than 60 million cardholders, which makes the payment card indispensable for an entrepreneur. This popular payment card is issued by all major French banks. Half of all payment cards are suitable for making online payments. This concerns all Carte Bancaire cards on which the “Verified by Visa” logo can be found.

Carte Bancaire is now added to our payment methods and all customers with these payment cards can pay securely online through our 130R Platform.