Posts

Introducing SMS Dashboard

Collectmaxx, our reminder & dunning solution, already offers a dashboard overview of outbound calls. Today we present the SMS dashboard. If you are using SMS scripts you can find insights in our new dashboard.

 

 

In this overview, you can see the total amount of created, failed and delivered events of the current day. It is also possible to search in past days for clear overviews and details.

If you are not currently using our SMS service, but you are interested to do so, then you can contact us to discuss your options. With the SMS service, you can send paylinks very easily and your customers will be re-directed to the payment page in a blink of an eye.

 

 

New Currencies added to our Reminders platform

As European companies continue to expand beyond their own borders, the ability to ‘speak the same currency’ becomes more important.

We’ve recently added new currencies to our Reminders platform. Your customers can now use the Czech Crown and US Dollar in their forecasts, reports, quotes and other currency fields.

The US Dollar can be used in the following countries:

  • United States of America
  • Puerto Rico
  • Ecuador
  • Republic of El Salvador
  • Zimbabwe
  • Guam
  • U.S. Virgin Islands
  • Democratic Republic of Timor-Leste
  • American Samoa
  • Commonwealth of the Northern Mariana Islands
  • Federated States of Micronesia
  • Palau
  • Marshall Islands

If you want to offer these new currencies to your customers, you can contact us, and we will set it up for you.

Additionally, if any other currency is requested from your customers, we can add it! Contact us, and we will make their reminders as international as their organization.

Understaffed Call centres?

We offer you a solution for less calls at the same time

Most emails and SMS with pay links are being sent at the same time in the morning. For some companies, this comes paired with a lot of calls with questions from customers. Taking into account COVID-19, some call centres are understaffed. This can cause a problem for all the incoming calls from customers.

So we offer you a solution. We can configure your campaigns to spread the sending of emails/SMS over the day, instead of sending them all at the beginning of the day. This will result in customer calls being spread throughout the day and your call centres will be able to answer all of your customers’ questions.

If you are interested in this solution please contact us, and we will arrange it for you.

 

Are you already an Alphacomm customer?

You can check your current Delivery times as follows: Go to the Scripts overview page and click on the script name. Then open the PayMail or SMS tab. There you can view the “Delivery time start“ and “Delivery time end“ settings.

Note: Only people with the manager role can view the configuration of campaigns.

New payment method: Carte Bancair

Are you active in France and do you want to offer your French customers an optimal payment experience? Then you can not do it without Carte Bancaire.

Carte Bancaire has more than 60 million cardholders

Carte Bancaire is the most used payment method in France. Before Carte Bancaire it was called Carte Bleue. The payment card is still popularly known as Carte Bleue.

Carte Bancaire is a Visa-branded debit card and is the most popular payment method in France. This is evident from the fact that Carte Bancaire has more than 60 million cardholders, which makes the payment card indispensable for an entrepreneur. This popular payment card is issued by all major French banks. Half of all payment cards are suitable for making online payments. This concerns all Carte Bancaire cards on which the “Verified by Visa” logo can be found.

Carte Bancaire is now added to our payment methods and all customers with these payment cards can pay securely online through our 130R Platform.